1. Which shipping carrier(s) do you use?

* The shipping carrier we use is UPS.

2. What forms of payment do you accept?

* We accept Visa, MasterCard, Novus/Discover and American Express.

3. Is there a charge for cancelling an order?

* There will be a 15% restocking fee charged on all cancelled orders.

4. Do you ship to P.O. Boxes or APO FPO's?

* Unfortunately we do not ship to P.O. Boxes or APO FPO's due to the fact that UPS needs to have a valid, physical address in order to deliver.

5. Is it safe to order with a credit card on your website?

* Our website is secure and is monitored on a regular basis. For secure transactions we use Google Checkout', None of your credit card information is stored in our databases and we assure you that any personal information given on our site is treated with utmost confidentiality and used solely for placing your order. We do not share or give your information to any third party.

' When you click checkout you will be transfered to Google Checkout's Secure page for payment Collection, both of them uses latest encryption technology (Secure Sockets Layer, or SSL) to secure your personal information. The information you provide when you place an order is encrypted (or coded) using a secure server for maximum security. This coding makes it almost impossible for anyone to reach your information.
To check the security of your computer, look at the lower left-hand corner of your browser window if you are using Netscape, or the lower right-hand corner of your browser window if you are using Internet Explorer. If you see an unbroken key or a closed lock, then the encryption technology is active and the server is secure. You can also check by looking at the URL line of your browser; when you access a secure server, the initial characters of the site address will be "https".